Technology and service contracts
Received: 5 May 2025
Under the Freedom of Information Act 2000, I would like to request the following information relating to your organisation's technology and service contracts. Please provide the following details where available:1. Managed Service Provider Contracts*Name of the Managed Service Provider(s)*Description of the services provided*Contract start date*Contract end/renewal date*Total contract value or annual cost (if available)2. Service Consulting Contracts*Name of the consulting firm(s) providing technology, digital, or service transformation consultancy*Scope or description of the services*Contract start date*Contract end/renewal date*Total contract value or annual cost (if available)3. Technology Solutions in UseFor each of the following solution categories, please provide:*Name of the technology/product*Vendor/Supplier*Date of initial purchase or contract start*Contract renewal/end date*Total contract value or annual licence/support cost (if available)Customer Service SolutionCustomer Relationship Management (CRM)IT Service Management (ITSM)Enterprise Service Management (ESM)Monitoring SolutionObservability SolutionAutomation SolutionArtificial Intelligence (AI) Solution
Outcome / Documents
- Response (some exempt) - application/pdf - Download