Access control maintenance contract information
Received: 25 August 2024
Under the Freedom of Information Act, I am requesting detailed information regarding your organisations Access Control System and maintenance contract(s). This information is likely known by someone within Estates, Security, or Facilities Management.Please provide the following details: Access Control System Overview: 1. Current System(s): * What electronic access control system(s) do you currently have in place? Please include manufacturer of control unit & model (e.g. SALTO, PAXTON, ASSA) 2. Access-Controlled Doors: * How many doors across all of your sites have access control systems installed? How many per each site? 3. Access Control Types: * Please provide a detailed breakdown of the different types of access control hardware in place (e.g., magnetic lock doors, paxton p50 door readers, electric strike doors, battery-operated electronic handle sets, battery-operated electronic cylinders, etc.). 4. System Age: * When was your current access control system installed? Which company installed it? 5. System Integration: * Is your access control system integrated with your ID card production or other systems (e.g., time and attendance, building management, CCTV and/or fire/security alarm systems)? If so, which system(s) is it integrated with? 6. Supplier Information: * What are the names of the suppliers of your existing access control system? * Who is your current supplier for access cards and fobs, and do you purchase these directly or through your access control installers/maintenance contractors? If not, where do you purchase these from?7. Manufacturer and Models: * What manufacturer and model of hardware, cards and fobs do you use for your access control system? Please provide specific details of each of the exact manufacturer/model of equipment; card(s)/fob(s) that you use at each site (e.g. Paxton 692-052 Net2 Proximity ISO Cards Pack of 500 SKU: AC-PAX-692-052) together with the ongoing cost for fobs/cards (including VAT) each month/year. 8. Management Software: * What software is used to manage the door controllers and readers in your access control system? (e.g. Paxton Net2 Pro) Usage and Distribution Details:9. Consumable Usage: * Please provide data on the monthly and annual usage/purchases of access control cards and fobs. This should include how many are issued, lost/replaced, and returned faulty/damaged each month/annum. 10. User Information: * How many individual users require access control cards/fobs across all sites? If possible, please provide a breakdown by site or building. Maintenance and Support:11. Management and Contact Information: * Who manages your site's access control system? Please provide a name, direct email address and direct telephone number / extension for this contact. 12. Support/Maintenance Contracts: * Do you have a current support/maintenance contract for your access control system? If so, when does this contract expire? 13. Future Plans/Planned Changes: * What are the organisations plans related to the installation, upgrade, or support/maintenance of access control systems over the next three to five years? I would appreciate it if you could provide as much detail as possible in response to each of these questions. Thank you for your assistance with this request.
Outcome / Documents
- Response (all information to be supplied) - application/pdf - Download