Freedom of Information Request

ITSM Software

Received: 22 January 2024

I am writing to you to submit a Freedom of Information (FOI) request regarding your ITSM software. 1.Number of employees2.Number of IT staff3.Current ITSM solution4.Cloud or on-premise5.If on-premise, do you have a cloud migration strategy?6.If yes, please share more details, including budget allocation.7.Number of licenses8.Length of contract9.Contract expiry date10.Contract review date11.Annual cost of contract12.Total cost of contract13.Person responsible for the software and their contact details14.Person responsible for any future projects on reviewing or replacing the software and their contact details

Outcome / Documents

  • Response (all information to be supplied) - application/pdf - Download