The helpline advisors can give you information to help you make decisions about your personal support needs and the needs of the person you are looking after. The information includes assessments, benefits, direct payments, individual budgets, time off and maintaining, leaving or going back to work or education. The helpline staff will also tell you how to complain if anything goes wrong with any of the services you use or put you in contact with local support or NHS services.
Organisation
Carers DirectCategory
CarersOpening Hours
The helpline is open from 8am to 9pm Monday to Friday, and from 11am to 4pm, at weekends.